Experience
Design Program Management
Ran & executed multiple complex and ambiguous HMI projects. Acted as a collaborative analyst driving change and improvement across Design, Product Management and Software teams while leading teams under Agile methodologies.
Sketch Library Clean Up Project to enable downloadable themes on in-vehicle displays at GM
Jira transition & adoption for tracking design tasks at GM
Employee Comms & Events
Sole-in house creative with experience designing internal communications for global supplier manufacturing and automotive finance industries. Provided creative direction, designed corporate style guides & produced creative collateral using the Adobe Creative Suite.
Creative producer for annual employee conferences: branded decks, invitations, event space branding at TD Auto Finance
Executed print advertising campaign in Automotive News announcing JD Power win at TD Auto Finance
Produced global quarterly print newsletters for corporate & plant distribution at Dayco
Front & Back End Development
Web application manager of a vehicle title management system responsible for troubleshooting daily issues with databases, interactions with upstream & downstream systems and improving UI for internal customers.
Transitioned a critical external vendor to a new third party client; required careful back-end architecture overhaul & data flow diagramming
Maintained system requirements documentation
Executed change management requests and approvals in ServiceNow
UI Design Program Manager, In-Vehicle Experience
General Motors | 2022 - Present
UI Design Business Analyst, In-Vehicle Experience
General Motors | 2021-2022
IT Solutions Designer, Vehicle Title Management Systems
TD Bank | 2020-2021
Sr. Graphic Designer, Employee Experience & Events
TD Auto Finance | 2017-2020
Marketing & Communications Specialist, Global Manufacturing
Dayco | 2016-2017
BFA in Graphic Design
MBA in Information Systems Management
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kellybaumdesigns@gmail.com
(C) 2024 Kelly Baum